Plated Review

Overview

Plated is one of the first and most successful meal delivery services. It delivers meals to customers through weekly packages that contain all of the ingredients needed for a particular recipe. You choose your recipes, and a pre-packaged box with all of the necessary ingredients will arrive at your doorstep ready to be prepped and cooked. Plated offers a flexible subscription service that can be changed and tweaked to fit your schedule, seasonal recipes that use the highest quality ingredients, and the company places a strong emphasis on sustainability. Customers can also expect reliable delivery as well as responsive customer service that can assist with anything from payment information to recipe choosing.

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Ideal For

  • Busy parents who don’t have time to grocery shop or menu plan

  • Singles looking to get exact amounts for their meals to avoid wasted leftover ingredients

  • Families searching for new and interesting meals that they wouldn’t make on their own

Pros

  • Quality ingredients like organic produce and antibiotic free proteins

  • Flexible plans so you can change your delivery schedule when needed

  • All recipes use fresh and seasonal produce

  • Helpful customer support team

Cons

  • Doesn’t deliver to Alaska, Hawaii, and a few cities in Texas

  • A bit on the pricey side

  • No recipes specifically for vegans


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Plated meal package

What’s Unique About Plated

Not only does Plated place emphasis on delivering easy-to-prepare and quality food to its customers, but it is one of the most flexible services around. You can change your delivery dates, menus, and serving suggestions whenever you want or need—so there’s no need to worry about commitments or that you will end up wasting money on food and ingredients you don’t end up using.

This goes for the subscription plans as well. If you see that you aren’t using the meals on a daily basis, you can change your subscription from daily to weekly, or whatever suits you, at no extra cost.

You also have flexibility with the recipes. Every week Plated sends you a selection of 20 new recipes, varying in taste, ingredients, and style. After reviewing new recipe options, you can mix and match your dishes as well as the serving sizes for each of them. If you want, you can even add dessert to some or all of your orders.

In addition to being versatile, Plated places a strong emphasis on the quality of its ingredients. All of the protein is raised hormone and antibiotic free, and the fish is sustainably caught. Whenever possible, Plated ships only organic produce that is both seasonal and fresh.

Plated allows you to eat whatever you want, whenever you want, with a menu tailored to your taste preferences. It offers everything from well-known recipes to incredibly creative and exotic dishes. You can also mix and match your recipes so that you never get bored and are constantly trying new things.

When creating your menu, you can browse through recipes to find the one that interests you. These recipes are unique and designed by Plated’s culinary team. Recipes range from Spaghetti Squash-Coconut Curry, to Waldorf Chicken Salad and Spicy Crunchy Shrimp Bowls. Are you more of a meat lover? You’ll probably want to try the Herb Roasted Pork Chop or the Seared Steak. You can also choose from Encore Recipes, which are highly rated recipes that are fan favorites and released seasonally.

Family eating a Plated meal

How it Works

Ordering from Plated is really simple and starts with signing up for a plan. The best part about the plans is that they’re commitment-free. You can skip days and even weeks, switch your recipes, and cancel anytime. You pick your plan based on how many servings you need per night, and then choose from a selection of 20 recipes with the option to add desserts.

Recipes vary in preparation difficulty and style of food, from Indian Curry Chicken to New York Clam Chowder. After selecting your recipes for the week, you can sit back and wait to receive your first box. Each Plated box arrives at your door with a recipe card and all of the ingredients needed to make that specific dish. Because the ingredients are pre-portioned, nothing gets wasted. And there’s no need to worry if you’re stuck late at work, as each Plated box is insulated to protect what’s inside, and no signature is required upon delivery. You just bring the box inside, unpack it, take out the recipe card, and start preparing your meal.

It’s important to note that everything needed for a specific recipe is provided except for salt, pepper, olive or vegetable oil, and eggs. Other than these few ingredients, you’ll receive everything needed to make the dish and even nutritional facts about the recipe.

Meal Options

There are different meal options created to suit any customer’s taste preferences or dietary restrictions, including vegetarians, omnivores, and seafood lovers—so if you’re on the picky side or are trying out a new diet, it’s a great service for you to try. Note that no vegan-specific recipes are offered, something that might be a turnoff for some potential customers.

Each recipe comes with detailed information, including its origin, and nutritional facts including calorie, protein, fat, carb count, and allergens. You can also see the ingredients and equipment needed to know if you’ll be able to make it at home or not.

Pricing

PlanCost per weekCost per serving size
2 servings$23.90$11.95
3 servings$29.85$9.95
4 servings$39.80$9.95

There are 3 plans to choose from with Plated. The plans vary based on the amount of people you need to feed. The most basic plan serves 2 people per night, or 1 adult and 2 kids, and costs $11.95 per serving. The middle level plan serves 3 people per night, or 2 adults and 2 kids, and costs $9.95 per serving, while the top plan serves 4 people per night, or 2 adults and 3 kids, and costs $9.95 per serving.

All of the plans can be customized, and you can select how many nights a week you want the meals for, whether 2, 3, or 4. The more nights per week you select, the cheaper the cost for the total week becomes. A $7.95 shipping fee is charged when you choose the most basic plan for only 2 nights a week. First time subscribers save 50% on their first order with a Plated promo code.


Click here to get 40% off your first 2 orders


Girl making a plated recipe

Help & Support

Plated has an extensive FAQ that can offer you assistance and answers to your questions. Categories within the FAQ range from “cooking and ingredients” to “subscription and delivery” and “packaging.” This FAQ provides answers to questions under any of the listed categories, but if you don’t find the answer to your question, you can always give their human support lines a try.

Plated offers helpful support on anything from cooking tips and tricks to upgrading your subscription plan. The support team can be reached by email, help@plated.com or by phone. Customer service representatives are available on weekdays, 9am-10pm, and weekends, 9am-5pm (EST). If you prefer, you can chat with a rep through the online chat. Just search for the box on the bottom right hand of the Plated website and a customer support member will be able to assist you.

Bottom Line

Ordering meal boxes from Plated is all about choosing from varied, creative dishes that you’ve most likely not tried before. You also get the peace of mind from knowing that all of your produce is sustainably sourced, hormone and antibiotic free, organic, fresh and seasonal. These aspects mixed with the company's reputation and readily available customer service department make Plated a great meal delivery option.

About Plated

Plated was founded in 2012 by cofounders and Harvard Business School classmates, Nick Taranto and Josh Hix. Its pre-packed meal boxes allow customers—no matter how busy or how badly they cook—to prepare and eat wholesome fresh, and delicious food. Customers can choose from meat, vegetarian, or seafood focused dishes, and can also choose the frequency of which they receive the packages and the serving sizes per package. The pre-packaged meal boxes allow busy individuals and families to save time by not having to grocery shop and think of menu ideas for dinner.

Physical Address

Plated.com
22 West 19th Street, 5th Fl.
New York, NY 10011

Contact Details

Phone: (855) 525-2399
Email:  help@plated.com
customerservice@plated.com

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